WELCOME TO MY.VANIDAY HELP PORTAL

How can we help?

WELCOME TO MY.VANIDAY HELP PORTAL

How can we help?

WELCOME TO MY.VANIDAY HELP PORTAL

How can we help?

User's Guide

Everything you need to know to get
started with My.Vaniday.

Support & Help Desk

Your direct access to support resources.

User's Guide

Everything you need to know to get
startedwith My.Vaniday.

Quick Links

Resources for new users, such as guides, onboarding tutorials, and introductory videos.

Support & Help Desk

Your direct access to support resources.

User’s Guide

Quick Links

Support & Help Desk

USER'S GUIDE

SALES

Appointments

You can check the list of all appointments booked with this feature.

Select Sales in the navigation bar at the bottom
Select Appointments
From there you can view all the appointments and it’s status
Select any appointment and you can check
it’s status and details about the booking

Service Invoice

You can check Invoice for appointments that are completed.

Select Sales in the navigation bar at the bottom
Select Service Invoice
From there you can view all the invoice for the specific day/month.
At the top right you can adjust the month of the invoice you want to view
At the bottom you can see SalonShare and VanidayShare.

Products Orders

You can check the list of products ordered here.

Select Sales in the navigation bar at the bottom
Select Products Orders
From there you can view all the products you ordered.

SALES

Appointments

You can check the list of all appointments booked with this feature.

Select Sales in the navigation bar at the bottom
Select Appointments
From there you can view all the appointments and it’s status
Select any appointment and you can check
it’s status and details about the booking

Service Invoice

You can check Invoice for appointments that are completed.

Select Sales in the navigation bar at the bottom
Select Service Invoice
From there you can view all the invoice for the specific day/month.
At the top right you can adjust the month of the invoice you want to view
At the bottom you can see SalonShare and VanidayShare.

Products Orders

You can check the list of products ordered here.

Select Sales in the navigation bar at the bottom
Select Products Orders
From there you can view all the products you ordered.

SALES

Appointments

You can check the list of all appointments booked with this feature.

Select Sales in the navigation bar at the bottom
Select Appointments
From there you can view all the
     appointments and it’s status
Select any appointment and
     you can check it’s status and
     details about the booking

Service Invoice

You can check Invoice for appointments that are completed.

Select Sales in the navigation bar at the bottom
Select Service Invoice
From there you can view all the
     invoice for the specific
     day/month.
At the top right you can adjust
     the month of the invoice you
     want to view
At the bottom you can see
     SalonShare and VanidayShare.

Products Orders

You can check the list of products ordered here.

Select Sales in the navigation bar at the bottom
Select Products Orders
From there you can view all the
     products you ordered.

SERVICES

Service Adjustments

You can edit the type of service you provide with this feature.

Select Services in the navigation bar at the bottom
Select the service you want to edit
From there you can change the details of it
When you are done, click the Save button

Adding Services

You can add new services into your business with this feature.

Select Services in the navigation bar at the bottom
Click on the plus button on the bottom right
From there, fill up the create service form
When you are done, click the Save button

SERVICES

Service Adjustments

You can edit the type of service you provide with this feature.

Select Services in the navigation bar at the bottom
Select the service you want to edit
From there you can change the details of it
When you are done, click the Save button

Adding Services

You can add new services into your business with this feature.

Select Services in the navigation bar at the bottom
Click on the plus button on the bottom right
From there, fill up the create service form
When you are done, click the Save button

SERVICES

Service Adjustments

You can edit the type of service you provide with this feature.

Select Services in the navigation bar at the bottom
Select the service you want to
     edit
From there you can change the
     details of it
When you are done, click the
     Save button

Adding Services

You can add new services into your business with this feature.

Select Services in the navigation bar at the bottom
Click on the plus button on the
     bottom right
From there, fill up the create
     service form
When you are done, click the
     Save button

CLIENTS

Customer Adjustments

You can view your client’s profile as well as the appointments booked by them.

Select Clients in the navigation bar at the bottom
Select the customer that you would like to view
From there you can see the profile details and bookings done
You can also view the booking details and status by clicking it

CLIENTS

Customer Adjustments

You can view your client’s profile as well as the appointments booked by them.

Select Clients in the navigation bar at the bottom
Select the customer that you would like to view
From there you can see the profile details and bookings done
You can also view the booking details and status by clicking it

CLIENTS

Customer Adjustments

You can view your client’s profile as well as the appointments booked by them.

Select Clients in the navigation bar at the bottom
Select the customer that you
     would like to view
From there you can see the
     profile details and bookings
     done
You can also view the booking
     details and status by clicking it

SETTING

Business Photos

You can showcase your company photos with this feature.

Select Setting in the navigation bar at the bottom
Select Business Photos
Click on Select Business Photo button to upload your images
You can also edit and delete current photos

Opening Hours

You can edit your business operating hours here.

Select Setting in the navigation bar at the bottom
Select Opening Hours
From there you can edit the opening hours for the week
Click on the edit button on the top right to edit
Edit the changes and click Save when done

Block Time

You can add block times with this feature.

Select Setting in the navigation bar at the bottom
Select Block Time
Click on the plus button on the bottom right
Fill up the block time form
Click Save when you are done

Staffs

You can make adjustments to your staffs with this feature.

Select Setting in the navigation bar at the bottom
Select Staffs
Click on Staff Members
From here, you can choose to add staff or edit staff information

Add Staff
To add staff, click on the plus button on the bottom right
Fill up the Add Staff form
When done, click on the Save button

Edit Staff
To edit staff, click on the staff you want to edit
Update the information in the Staff Profile
When done, click on the Save button

Products

You can add new products with this feature.

Select Setting in the navigation bar at the bottom
Select Products
Click on the plus button at the bottom right
Fill up the Create Product form
Click Save when you are done

SETTING

Business Photos

You can showcase your company photos with this feature.

Select Setting in the navigation bar at the bottom
Select Business Photos
Click on Select Business Photo button to upload your images
You can also edit and delete current photos

Opening Hours

You can edit your business operating hours here.

Select Setting in the navigation bar at the bottom
Select Opening Hours
From there you can edit the opening hours for the week
Click on the edit button on the top right to edit
Edit the changes and click Save when done

Block Time

You can add block times with this feature.

Select Setting in the navigation bar at the bottom
Select Block Time
Click on the plus button on the bottom right
Fill up the block time form
Click Save when you are done

Staffs

You can make adjustments to your staffs with this feature.

Select Setting in the navigation bar at the bottom
Select Staffs
Click on Staff Members
From here, you can choose to add staff or edit staff information

Add Staff
To add staff, click on the plus button on the bottom right
Fill up the Add Staff form
When done, click on the Save button

Edit Staff
To edit staff, click on the staff you want to edit
Update the information in the Staff Profile
When done, click on the Save button

Products

You can add new products with this feature.

Select Setting in the navigation bar at the bottom
Select Products
Click on the plus button at the bottom right
Fill up the Create Product form
Click Save when you are done

SETTING

Business Photos

You can showcase your company photos with this feature.

Select Setting in the navigation bar at the bottom
Select Business Photos
Click on Select Business Photo
     button to upload your images
You can also edit and delete
     current photos

Opening Hours

You can edit your business operating hours here.

Select Setting in the navigation bar at the bottom
Select Opening Hours
From there you can edit the
     opening hours for the week
Click on the edit button on the
     top right to edit
Edit the changes and click Save
     when done

Block Time

You can add block times with this feature.

Select Setting in the navigation bar at the bottom
Select Block Time
Click on the plus button on the
     bottom right
Fill up the block time form
Click Save when you are done

Staffs

You can make adjustments to your staffs with this feature.

Select Setting in the navigation bar at the bottom
Select Staffs
Click on Staff Members
From here, you can choose to
     add staff or edit staff
     information

Add Staff
To add staff, click on the plus
     button on the bottom right
Fill up the Add Staff form
When done, click on the Save
     button

Edit Staff
To edit staff, click on the staff
     you want to edit
Update the information in the
     Staff Profile
When done, click on the Save
     button

Products

You can add new products with this feature.

Select Setting in the navigation bar at the bottom
Select Products
Click on the plus button at the
     bottom right
Fill up the Create Product form
Click Save when you are done

FAQs

FAQs

How to access My.Vaniday?

Merchant can login through my.vaniday.com or download the app from app store.

How to check your customer's details?

Select Clients in the navigation bar at the bottom → Select the customer that you would like to view → From there you can see the profile details and bookings done.

Where to contact for help?

You can contact for help related to My.Vaniday with our Live chat or email us at contact@vaniday.com.sg

How to add new SKUs/Products into your Business?

Select Setting in the navigation bar at the bottom → Select Products → Click on the plus button at the bottom right → Fill up the Create Product form

How to add new SKUs/Products into your Business?

Select Setting in the navigation bar at the bottom → Select Products → Click on the plus button at the bottom right → Fill up the Create Product form

How to edit your services

Select Services in the navigation bar at the bottom → Select the service you want to edit → From there you can change the details of it.

How to check customer's details?

Select Cilents in the navigation bar at the bottom → Select the customer that you would like to view → From there you can see the profile details and bookings done.

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Still have a question?

Sorry we didn’t manage to answer your question.
Feel free to contact us below for help.

Still have a question?

Sorry we didn’t manage to answer your question.
Feel free to contact us below for help.