How do I edit or reschedule a booking?

682 views July 3, 2017 November 6, 2017 kelly 2

Editing a booking

The way you edit a booking depends on whether the booking was originally created:

  • Via the marketplace/booking widget OR
  • Manually in-house

Follow these simple steps to modify your booking.

Marketplace or widget booking

Click on the appointment in your calendar that you would like to modify. A pop-up window with the appointment details will appear. Click “Reschedule” at the bottom of the window. A notification box will show you the customer’s contact information. Please make sure to inform the customer of any appointment changes you make. Click “Continue” to access the appointment editing window.

 

 

You will now be able to change the date and time of the appointment, as well as the staff member performing the service. Click on the calendar icon to change the date of the appointment. Once you are finished making changes, click “Save” at the bottom of the window.

Manual booking

If you would like to change the time or date of a manual booking, simply drag and drop the booking into a new time slot directly on your appointment calendar. If you would like to make additional edits to a booking, click on the booking in your calendar that you would like to modify. A pop-up editing window will appear. You will now be able to change the professional, service, date, and time of the appointment. Remember to press Save at the bottom of the window. Please make sure to inform the customer of any appointment changes you make.

If you would like to change any other variables, please contact our customer service team.

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