Home
FAQ
Contact Us
All Vaniday HelpDesk Articles
Search all our articles or browse by category below
VANIDAY MARKETPLACE & SOFTWARE
About my.Vaniday
Benefits of using my.Vaniday
Install the my.Vaniday app
Subscribing to my.Vaniday
View All 4
Booking Management
Adding new appointments
Blocking a time slot
Cancelling a booking
View All 13
my.Vaniday Premium Subscription
How do I unsubscribe from my.Vaniday or the marketplace?
my.Vaniday Premium features
Upgrade to my.Vaniday Premium
View All 4
Automated Customer Notifications
Confirmation and cancellation notices
Enabling or disabling appointment reminders
Rescheduled appointment notices
View All 4
Checkout & Payments
Checking out customers
How can I apply a payment after a customer has been checked out?
How can I check the payment method of a booking?
View All 8
Marketplace Salon Profile
How can I deactivate my account?
How can I edit my salon profile?
How can I edit or upload photos to my salon profile?
View All 3
Customer Management
Adding a new customer
Editing customer details
View All 2
Services Management
Editing service listings on my.Vaniday
How can I add promotions and discounts?
View All 2
Staff Management
How can I block out time for one of my staff members (e.g. leave)?
How can I edit my list of staff members?
How do I add my staff’s working hours?
View All 3
Business Reporting
“Cancelled Appointments” Report
“Customer List” Report
“Customer Retention” Report
View All 12
Inventory Management
Adding products
Editing products
How do I know when I’m running low on a product?
View All 4
Marketing & Campaigns
How do I send birthday greetings to my customers?
How do I send rebook reminders to my customers?
What are automated emails?
View All 3
Booking Widget
How can I customise my booking widget?
Installing the booking widget on your personal website
What is the booking widget?
View All 3