WELCOME TO VANIDAY ERP HELP PORTAL

How can we help?

WELCOME TO VANIDAY ERP HELP PORTAL

How can we help?

WELCOME TO VANIDAY ERP HELP PORTAL

How can we help?

Getting Started

Everything you need to know to get
started with Vaniday ERP.

Support & Help Desk

Your direct access to support resources.

Getting Started

Everything you need to know to get
startedwith Vaniday ERP.

Quick Links

Resources for new users, such as guides, onboarding tutorials, and introductory videos.

Support & Help Desk

Your direct access to support resources.

Getting Started

Quick Links

Support & Help Desk

GETTING STARTED

Become a VaniERP expert in just 20 minutes! Our comprehensive ERP tutorials on our website are designed to fast-track your expertise. Whether you’re new to ERP systems or looking to enhance your skills, our concise and user-friendly tutorials will guide you through the intricacies of VaniERP, ensuring you become a proficient user in no time. Say goodbye to hours of tedious learning and hello to efficient, expert-level knowledge. Start your journey towards ERP mastery today!

CASH REGISTER

CASH REGISTER

CASH
REGISTER

Open Cash Register

Duration • 45 Sec

This video provides a concise walkthrough of the essential steps to open the register in your ERP system.

Close Cash Register

Duration • 36 Sec

This video offers a step-by-step guide for efficiently closing registers in your ERP system.

BOOKING

BOOKING

BOOKING

Bookings, Calendar & POS

Duration • 194 Sec

This video demonstrates the essential processes of booking client appointments and completing checkouts using your ERP system, ensuring a seamless customer experience.

Booking Status & Reschedule

Duration • 82 Sec

This video provides a comprehensive tutorial on booking client appointments and efficiently performing service checkouts within your ERP system.

POS

POS

POS

Products and POS

Duration • 252 Sec

This video guides you through crucial tasks in your ERP system, from ordering product stocks and updating their status to seamlessly checking out products when customers make purchases.

Tips and POS

Duration • 73 Sec

This video provides a step-by-step tutorial on how to enable customers to add tips in the POS system through your ERP setup.

Multiple Package Redemption

Duration • 68 Sec

In this video, we’ll walk you through how to redeem multiple packages in one go when checking out.

Purchasing Products

Duration • 217 Sec

This video guides you through how to make orders for products, and updating their status to seamlessly after ordering.

Add Quotation

Duration • 44 Sec

In this video, we’ll walk you through how to add a quotation within the ERP system.

Stock Transfer and Stock Adjustment

Duration • 76 Sec

This video guides you through how to add a stock transfer for products to another store and add a stock adjustment for product quantity.

HR MANAGEMENT

HR MANAGEMENT

HR
MANAGEMENT

Attendance

Duration • 68 Sec

This video offers a concise guide on clocking in and out for attendance using the ERP system, streamlining your workday tracking.

Claims and Expenses

Duration • 63 Sec

This video provides a straightforward tutorial on efficiently adding claims and expenses to your ERP system.

Leave, Payroll & HRM

Duration • 119 Sec

This video guides you through the fundamental tasks of applying for leave, accessing payroll information, and viewing HR management features within your ERP system.

Add Block & Unblock Off days

Duration • 150 Sec

This video offers a concise tutorial on adding and removing block time and off days within the ERP system for efficient scheduling and planning.

Add New User

Duration • 117 Sec

This video guides you through adding a new user into your ERP system with clear and concise directions.

REPORT

REPORT

REPORT

Sales Representative & Booking Report

Duration • 72 Sec

This video provides a quick walkthrough of how to access and review sales representative and booking reports in your ERP system.

View & Edit All Sales Reports

Duration • 139 Sec

This video demonstrates how to access and edit all sales reports efficiently within your ERP system.

CUSTOMER MANAGEMENT

CUSTOMER MANAGEMENT

CUSTOMER MANAGEMENT

View Customer Profile

Duration • 55 Sec

This video demonstrates the essential steps to easily view your customer’s profile within the ERP system.

Add Contact

Duration • 100 Sec

This video offers a straightforward guide on adding new customer and supplier contacts to your ERP system, simplifying the process for efficient data management.

TROUBLE SHOOTING

TROUBLE SHOOTING

TROUBLE SHOOTING

Clearing Attendance Cache

Duration • 68 Sec

This video demonstrates the essential steps to solve your clocking in and out troubles.

Editing Sales

Duration • 42 Sec

This video offers a guide on how to edit your sales when there are changes to be made.

Business Locations

Duration • 136 Sec

This video guides you through how to add locations and edit existing locations in your salon.

Turn Off System Sound

Duration • 38 Sec

This video offers a concise tutorial on how to turn off system sound on your software.

Add Additonal Payment Types

Duration • 51 Sec

This video guides you through how to add additional payment types using custom labels.

Add Additional User Information

Duration • 50 Sec

This video guides you through how to add additional user information using custom labels.

FAQs

FAQs

Where to view bookings?

You can click on Bookings → Bookings. From there, you can view the bookings for the day and you can filter the store location, staff and customer to view the specific booking.

Can I reschedule a booking?

Click on Bookings → Bookings → click on the booking you want to change → Reschedule → click on a new available timing.

How to apply for leave?

Click on HRM → Leave → Add → key in leave type, start and end date → Save.

Where to open and close cash register?

To open cash register, click on POS on the top right → enter the amount of cash in hand → Open Register. To close cash register, click on the red cross button on the top right → Scroll down and click on Close Register. Close the cash register at the end of every day.

How to edit stock quantity?

Click on Products → List Products → Blue action button for the product you want to edit → Add or Edit opening stock → Edit quantity → Save.

How to clear cache for attendance

To clear cache, head to your mobile settings → look for the browser that you use → Click on it and scroll down to clearing browser data and history → Clear it and your browser cache will be cleared so that you can register your ID again.

What if my pin doesn't work?

Contact the person who gave you the pin or click on live chat to contact us.

How to use more than 1 voucher at once?

Click on add payment row at checkout and select the other vouchers respectively to use it or you can watch Bookings, Calendar & POS.

Why can't I checkout a newly bought package and redeem it at the same time?

The system has to record down the voucher first before it can be used so you have the checkout the package first before redeeming it after the service.

Why does my music app such as spotify turn off during checkout?

To fix this issue, the solution is to go to business setting → turn off sound option.

FAQs

Where to view bookings?

You can click on Bookings → Bookings. From there, you can view the bookings for the day and you can filter the store location, staff and customer to view the specific booking.

Can I reschedule a booking?

Click on Bookings → Bookings → click on the booking you want to change → Reschedule → click on a new available timing.

How to apple for leave?

Click on HRM → Leave → Add → Key in leave type, start and end date → Save.

Where to open and close cash register?

To open cash register, click on POS on the top right → enter the amount of cash in hand → Open Register. To close cash register, click on the red cross button on the top right → Scroll down and click on Close Register. Close the cash register at the end of every day.

How to edit stock quantity?

Click on Products → List Products → Blue action button for the product you want to edit → Add or Edit opening stock → Edit quantity → Save.

How to clear cache for attendance

To clear cache, head to your mobile settings → look for the browser that you use → Click on it and scroll down to clearing browser data and history → Clear it and your browser cache will be cleared so that you can register your ID again.

What if my pin doesn't work?

Contact the person who gave you the pin or click on live chat to contact us.

How to use more than 1 voucher at once?

Click on add payment row at checkout and select the other vouchers respectively to use it or you can watch Bookings, Calendar & POS.

Why can't I checkout a newly bought package and redeem it at the same time?

The system has to record down the voucher first before it can be used so you have the checkout the package first before redeeming it after the service.

Why does my music app such as spotify turn off during checkout?

To fix this issue, the solution is to go to business setting → turn off sound option.

Learn On the Go

We’re dedicated to helping you unlock the full potential of our platform. Our step-by-step tutorials cover everything you need to know, from booking the perfect beauty or wellness service to managing your appointments seamlessly. Whether you’re a seasoned user or a newcomer, our tutorials will make your Vaniday experience a breeze. Start learning and make the most of your beauty and wellness journey with Vaniday!

Still have a question?

Sorry we didn’t manage to answer your question. Feel free to contact us below for help.

Still have a question?

Sorry we didn’t manage to answer your question.
Feel free to contact us below for help.

Still have a question?

Sorry we didn’t manage to answer your question.
Feel free to contact us below for help.