Receiving and entering bookings

Booking notifications When a booking is made via the marketplace or the booking widget, you will be notified in your my.Vaniday account. You can view, confirm, and reschedule bookings on the “Bookings” tab on the right side of the page. It is best to always stay...

Re-booking customers

Steps to re-book a customer Re-booking a client is simple. Click on the “Customers” tab on the left sidebar. You can either search for a customer by typing their name into the search bar, or directly choose them from your customer list. A list of previous bookings...

Marking a booking as a no-show

Change a confirmed booking to no-show You can update a confirmed booking to no-show status for Marketplace bookings through the appointment window. To access this window, click on the confirmed booking from your appointment calendar or notification sidebar. You can...